Service Dispatch
Transform your service operations with Service Xcelerator’s Job Management platform. Our state-of-the-art dispatch system effortlessly matches technicians to jobs, optimizing the customer experience, improving communication, and reducing response times. Discover the seamless power of our service dispatch and elevate your customer satisfaction. Functionality includes:
Instant booking from CRM, website, text, mobile app or SXcL platform
Digital design lets more customers and clients “do it themselves”
Integrated service locator to quickly identify and add providers
Easily configured rules engine
Map and GPS view of coverage area, jobs and availability
Automated communication for providers, administrators, and customers
Repair and parts prediction analytics
Attach terms and conditions, images, or files to any dispatch
Automated customer survey at the end of each job