Service Dispatch

Transform your service operations with Service Xcelerator’s Job Management platform. Our state-of-the-art dispatch system effortlessly matches technicians to jobs, optimizing the customer experience, improving communication, and reducing response times. Discover the seamless power of our service dispatch and elevate your customer satisfaction. Functionality includes:

  • Instant booking from CRM, website, text, mobile app or SXcL platform 

  • Digital design lets more customers and clients “do it themselves” 

  • Integrated service locator to quickly identify and add providers 

  • Easily configured rules engine  

  • Map and GPS view of coverage area, jobs and availability 

  • Automated communication for providers, administrators, and customers 

  • Repair and parts prediction analytics 

  • Attach terms and conditions, images, or files to any dispatch 

  • Automated customer survey at the end of each job